The COVID-19 Pandemic, which has been declared as an emergency by The World Health Organization and The Ministry of Health and Family Welfare has caused unanticipated delays and increased costs to our operation that are beyond our control.
These are uncharted waters for all of us. At Serturner, we have been closely monitoring the situation and implementing the recommendations by WHO and our national authorities.
The quality of products and services in a hygienic and sanitized environment is our top priority. In this time of uncertainty, there will be moderate to significant delays in delivery due to local/national constraints, product unavailability, transport/flight cancellations, and reduction in workforce.
We’re working tirelessly to address new developments as they occur and are in close contact with regulatory authorities around the world to ensure we are well-prepared to address our customers’ evolving needs so that they can best care for their patients.